Moorestown

Recent Jobs and Reviews in Moorestown, NJ

Rated 5.0 out of 5 stars based on 11 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight negative bias. The positive reviews highlight the excellent service provided by Confires Fire Protection Service, with specific praise for the professionalism, knowledge, and efficiency of the technicians. Customers appreciate the prompt and reliable service, as well as the quality of the work performed. Additionally, the positive reviews mention the positive experiences with the company's representatives, who are described as helpful, knowledgeable, and professional. However, the negative reviews indicate dissatisfaction with the company's responsiveness, communication, and follow-up. Customers express frustration with the lack of timely responses to inquiries or issues, as well as the lack of follow-up after inspections or repairs. There are also complaints about the company's failure to notify customers of system failures or to provide adequate fire watch services during repairs. Overall, the sentiment of the reviews suggests that while Confires Fire Protection Service provides excellent service in many cases, there are areas where the company can improve, particularly in terms of responsiveness, communication, and follow-up. Customers appreciate the professionalism and quality of the work, but the negative reviews highlight the need for improvement in these areas to ensure customer satisfaction.

Job Locations and Reviews

Review
Patrick did a wonderful job.
Adrienne - Moorestown, NJ 08057
Review
Fast
Maritza - Moorestown, NJ 08057
Review
Professional technicians, good service
Mandy - Moorestown, NJ 08057
Review
Kyle was very professional and extremely helpful in explaining things to me. I am a new Director so I'm not familiar with fire systems. Kyle took the time to explain the different parts and inspections so that I understand how things work.
Mandy - Moorestown, NJ 08057
Review
Great
Maritza - Moorestown, NJ 08057
Review
Great job
Martha - Moorestown, NJ 08057
Review
As it so happened, I was running late this morning because I was told the technician would be the clubhouse at 9:00 am this morning. I'm an hour away from the clubhouse, so with traffic, it is stressful trying to get there by 9:00. I was so relieved when I received a phone call from Luigi at 8:30 advising me that he would be at the clubhouse around 9:30 and not to stress (I told him I was stressing trying to get there). As promised he arrived at approximately 9:30 with such a positive attitude. He knew just from looking at the EXIT sign that the battery had gone bad and explained that he was going to replace it for me. I just have to tell you, that he is sincerely, such a breath of fresh air. His positive outgoing personality really made my day. I hope he gets the kudos he deserves! I will most definitely use your company and recommend your company in a heart beat. Customer services is everything!
Vicky - Moorestown, NJ 08057
Review
Tom always give great service.
Maritza - Moorestown, NJ 08057
Review
Tom has been our technician for years he is always nice & always very professional.
Joanne - Moorestown, NJ 08057
Review
Our service engineer, Tom Yum, is always pleasant and very professional. It is a pleasure to work with him.
Kate - Moorestown, NJ 08057
Review
Excellent Service! Tom is a pleasure to deal with.
Laura - Moorestown, NJ 08057

 

Confires is dedicated to serving our customers throughout New Jersey, Eastern Pennsylvania and Northern Delaware! We take pride in the “customer first” reputation we’ve built the past 40 years. Our customers trust us to guide them through the process of meeting fire protection code requirements and keeping their businesses fire safe.