West Orange

Customers say: The reviews exhibit a positive sentiment overall, with a slight negative bias. The positive reviews highlight the excellent service provided by Confires Fire Protection Service, with specific praise for the professionalism, knowledge, and efficiency of the technicians. Customers appreciate the prompt and reliable service, as well as the quality of the work performed. Additionally, the positive reviews mention the positive experiences with the company's representatives, who are described as helpful, knowledgeable, and professional. However, the negative reviews indicate dissatisfaction with the company's responsiveness, communication, and follow-up. Customers express frustration with the lack of timely responses to inquiries or issues, as well as the lack of follow-up after inspections or repairs. There are also complaints about the company's failure to notify customers of system failures or to provide adequate fire watch services during repairs. Overall, the sentiment of the reviews suggests that while Confires Fire Protection Service provides excellent service in many cases, there are areas where the company can improve, particularly in terms of responsiveness, communication, and follow-up. Customers appreciate the professionalism and quality of the work, but the negative reviews highlight the need for improvement in these areas to ensure customer satisfaction.