Customer Reviews

Excellent service!

Eddie and his assistant worked diligently throughout the day in a very hot, humid & confined space to get our fire protection system back up and functional. I give them an A+ and would recommend them to anyone needing their services.

Great service! Pat was excellent!

In the realm of fire safety, "out of sight, out of mind" is a dangerous adage, until it's not. That's why securing a service provider who not only ensures compliance but also instills genuine confidence is paramount. For years, Confires Fire Protection has been that unwavering partner for us, consistently proving their mettle in a service area where precision and reliability are literally lifesaving. They don't just inspect equipment; they deliver peace of mind. While the critical nature of fire extinguishers means they must work when called upon, it's the meticulous, almost invisible work that goes into their upkeep that truly sets Confires Fire Protection Service apart. And at the heart of this seamless operation is their brilliant service technician, Patrick. Patrick is the embodiment of professionalism and expertise. His knowledge of fire safety protocols is immediately apparent, yet what truly distinguishes him is his remarkable ability to navigate our diverse and often bustling environments from the focused hum of our occupied office spaces to the dynamic activity of our prefab shop and the expansive layout of our warehouse. He achieves this with a friendly demeanor and an almost ghost-like efficiency, ensuring all necessary checks and maintenance are completed with minimal disruption. It’s a delicate dance of precision and politeness, executed flawlessly every single time. Beyond Patrick's exceptional field service, the entire Confires operation reflects a commitment to client satisfaction. Their scheduling is incredibly accommodating, understanding the demands of a busy business. Their customer service is excellent across the board, a testament to a cohesive team where both administrative staff and field technicians are clearly aligned in their dedication to responsive and helpful interactions. And perhaps most crucially for any business, Confires takes the significant burden of regulatory compliance off our shoulders, immediately forwarding all essential paperwork to the correct agencies. This proactive approach is invaluable, freeing up our busy staff to focus on their core responsibilities, confident that vital fire safety documentation is handled with prompt accuracy. In an industry where the stakes are inherently high, Confires Fire Protection doesn't just meet expectations—they consistently exceed them, establishing a gold standard for service. And with professionals like Patrick leading their field efforts, they ensure that when it comes to fire safety, our protection is not just assured but brilliantly maintained.

We received important honest feedback, although not the greatest of news regarding our aging kitchen suppression system today. We appreciate the information. Thanks!

Working with Dwane and Confires was great, I recommend the service with them.

Excellent Service

The guys were great!

Service provided by Dan was exceptional, response time and knowledge of the issue was beyond satisfactory resulting a world class customer experience.

Excellent service